Shipping times for each product vary based on availability.
The availability of each product is displayed when you place
an order at https://shop.iflight-rc.com.
If your order
contains multiple products, the estimated shipping time will
be based on which product needs the longest. We generally do
not split orders, but we will ask customers if they want to
ship the products that are in stock first.
1.In stock: You should plan for at least 2-3 business days from the time your order is placed until it is shipped. Please also keep in mind that the number of days refers to "business" days, which is Monday through Friday.
2.Back-ordered: Usually it will take 2-3 weeks to ship out.
3.Pre-order: We will ship it within 3~4 weeks.If the time is extended due to force majeure, or if it can be shipped in advance, we will notify you.
Orders will be shipped by FedEx, UPS or DHL. We are unable to
ship to PO Boxes. Due to air transportation restrictions, it
is recommended to purchase no more than two batteries per
order. For orders from areas such as Alaska, Hawaii, puerto
rico or the central mountainous regions, delivery time will
be slightly longer.
We offer free air post shipping on orders of $100 or more. If
your order does not qualify for free shipping, the shipping
fee will be shown on the address-filing page once the order
is settled. The following countries do not have air post
transportation channels yet：Alaska, Puerto Rico, Guam,
Hawaii, Cyprus, Iceland, Iran, Kazakhstan, Maldives, Pakistan, Philippines, Sri Lanka, Costa Rica, French Polynesia, etc.
iFlight offers United States Postal Service (USPS), FedEx,
DHL, and UPS, air post shipping options.
If you choose free air post, we will ship for you via air
post with tracking number and tracking information, you can
track it till it arrives at your home.
Normally, Airpost will spend 25-35 workdays to arrive except
for some special remote countries, like Brazil, Indonesia,
etc. (If you do not receive the package within the estimated
time or the tracking link shows any abnormalities, please
contact Customer Support within one week. We accept no
responsibilities and liabilities for customers who haven't
received the package for 45 days after the package was sent,
but haven't contacted Customer Support )
If you choose the Express shipping way, we will ship for you
via FedEx, DHL, or UPS, etc., which is better for shipping
to your country.
Normally, commercial Express shipping way (DHL, FEDEX, or
UPS, etc.) will spend 3-5 workdays to arrive (except to
Brazil, Indonesia, etc)
1.These are estimated delivery times only, iFlight can not
guarantee an exact delivery time.
2.The estimated delivery time may be longer if any battery
is included in your order.
3.We do not assume any responsibility or obligation for the
delay in shipping time, because this is beyond our control.
1. Customers should be responsible for paying customs
2.No Hotel Addresses: We do not allow orders to be shipped
to hotels. Please provide a permanent street address.
3.PO Boxes: Shipments to PO Boxes are reviewed on a case by
case basis and may be declined.
4.Refunds: All orders that are declined by us due to any of
these rules are voided with your method of payment and the
order is canceled.
5.We can only modify a wrong address if customers contact us
before the package is marked as shipped.
6.We cannot change shipping addresses after the order has
been shipped. If additional fees are required to re-ship
packages due to address errors, the customer will be
responsible for this fee.
7.Packages that are returned because of an incorrect address
provided by the customer will be subject to an additional
8.If the customs clearance could not be completed due to the
customer's reasons and the package needs to be reshipped
after the package is returned, additional shipping costs
will be required.
For special shipping requests, please contact iFlight
Support. Please confirm your address before payment. If you
enter the wrong address, please contact iFlight Support in a
timely manner. We will contact logistics personnel to solve
the problem. iFlight orders can only be shipped to the
country where the order is placed. If you ask to change the
address after the order has been shipped, we cannot
guarantee that your order will be updated. In addition, you
are responsible for all possible risks and expenses caused
by changing the address after the order has been
When you place an order, be sure to enter
the correct name, address, and contact information so that
we can deliver your items successfully.
iFlight assumes no responsibility for delayed or
rejected orders due to the following reasons:
Shipping time might be delayed for 1-2 days for
transportation to remote regions.
Delay or delivery failure because of the consignee’s
actions. These actions include, but are not limited to:
changing the address after shipment, entering an unknown
address or wrong address, entering incorrect contact
information, and refusal to receive, etc.
Delay due to force majeure. “Force majeure” means an
unforeseen, inevitable, or insurmountable objective
situation and other objective conditions that cause
delayed shipping, including, but not limited to:
national or regional air or ground transportation system
controls or interruptions (e.g., weather reasons),
communication system interference or malfunction,
government actions, postal administration policy
changes, wars, earthquakes, typhoons, floods, fires,
heavy rain, heavy fog, and other similar events.
Aviation contraband, mobile phones, electronic products,
fragile products, and other products that are not
available for air freight service due to aviation
Shipments that are confiscated or disposed of due to
a violation of transportation regulations.
Mail and packages cannot be delivered to the
consignee’s address during weekends, national holidays,
The consignee address is a school, unit, or
residential community where the courier has no access.
After the order is shipped, you will receive a notification
email containing the waybill number. You can click the link
and skip to the express company’s official website to check
your package shipment status.
1. Log in to your iFlight account and look at your order
2. Contact iFlight Support (Send emails to
As iFlight products are generally quite valuable, please
inspect the package upon delivery. If it’s damaged or
deformed, do not sign the delivery or open the package. In
such cases, please contact iFlight Support.
Once you (or someone else on your behalf) signs for the item,
iFlight will consider this your acceptance of the package,
quantity, and product. To protect your rights, you are
highly recommended to shoot a complete unboxing video and
check the items according to the packing list. If items are
missing or damaged, please contact iFlight Support within 24
hours after you receive the package so that we can resolve
the problem immediately.
After I place an order, how do I change my order
the order has not been shipped, please contact
iFlight Support as soon as possible (email:
firstname.lastname@example.org or email@example.com), we
will change the information in time.
If the order has already been placed, the nation,
product quantity, category, and color cannot be
changed once an order has been placed. If additional
fees are required to re-ship packages due to address
errors, the customer will be responsible for this
How do I cancel after I have submitted the order,
but it has not shipped?
cancel an order, please email
If the order has no ship, refunds will be processed
using the same method that was used to make the
payment. The refund process will be completed in
about 3-5 business days.
If the order has been shipped, it depends on whether
the logistics can be intercepted, if it cannot be
intercepted, it cannot be canceled
Are there shipping charges for repeated delivery,
rejected packages, or returned packages without
The consignee will be responsible for extra delivery
charges if delivery failures are caused by the
consignee. Shipment charges for returned products
because of order cancellation or package rejection
after the goods have been shipped will be at the
consignee’s own expense and will be deducted from
the refund. Shipment charges for returns without
reason will be at the customer’s expense, and will
be deducted from the refund.
Under what circumstances will the iFlight Online
Store cancel an order unilaterally?
iFlight Online Store sells and ships products to
end-user customers only. You may not commercially
distribute, publish, license, or resell any products
or services obtained from the iFlight Online Store.
We reserve the right to cancel your order and refund
the original account if we detect one of the
following violations before the goods are shipped
out or signed for:
1. iFlight receives
from the credit card issuer or PayPal that the
transaction was somehow fraudulent.
determines that the purchase was made through
improper means or finds evidence that the order was
not made legally.